Union delays opening of Santander branches against restructuring

Union delays opening of Santander branches against restructuring

The Bank Workers Union of São Paulo, Osasco and region delayed the opening of Santander branches against the restructuring that is resulting in the extension of managerial opening hours; in the extinction of the positions of service managers; in layoffs and outsourcing in various sectors.

The activity was carried out this Friday 29, in banking units in the south of São Paulo. A nationwide mobilization of the union movement began on July 26, in order to encourage the bank’s management to dialogue.

The protests had an effect and, on Tuesday 26th, Santander made a commitment to meet with the trade union movement.

“The Union is a reflection of the workers. They report problems and we respond, seeking to negotiate with the bank’s management; or, in the absence of dialogue, carrying out protests and stoppages. We reinforce that we always seek to prioritize the negotiation route. We believe that this is the best way to resolve differences”, says union leader Roberto Paulino.

Santander has been promoting a restructuring with layoffs for years; lack of hiring employees; outsourcing of entire sectors; function automation; extinction of the service manager position (which led to the overload of business and service managers); and, now, the expansion of the managerial service hours from 9 am to 5 pm.

“We are not against the extension of managerial opening hours in branches. But we want the bank to implement shifts in order to alleviate the workload and provide better service to customers, who pay high fees and abusive interest. And also to reduce unemployment in the country”, says Paulino.

Santander achieves a profit of R$ 8 billion, with an increase in overhead

Santander balance sheet data released on Thursday 28 shows that 684 jobs were eliminated in the second quarter of 2022.

In five years, between the first half of 2016 and the first half of 2022, the average number of customers per employee grew from 682.9 to 1,158. In the period, there was a 68% increase in the number of customers and a 1% decrease in the number of employees.

Santander also closed 327 branches and 105 bank service stations in the twelve months ended in June 2022. In the second quarter of 2022 alone, 49 branches and 23 PAB’s were closed.

In a period of 12 months ending in June, the bank’s digital portfolio grew 13%; in the same period there was a 7% growth in traditional customers.

“Santander is a public concession and has profited R$8 billion in just six months. But the workload at the bank only increases. The Spanish bank must show more respect to Brazilian workers and customers, who are increasingly being pushed towards digital service, even though they continue to pay high bank fees”, Paulino protests.

During the activity of this Friday 29, the agencies had the schedule delayed by one hour. During this period, the leaders met with the workers to explain the reasons for the stoppage; on the progress of the bankers’ national campaign; and about the importance of remaining unionized.

“The activities of this Friday the 29th are a message for the bank’s management to change its posture and respect workers, customers and the negotiation process with the union movement”, says Roberto Paulino.

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